Hello,
I purchased my LG G4 Aug. 2015. It worked almost perfectly until last night. A few nights ago I noticed that it would come on if I had it charging while off once it reached 5%. Last night, it turned off then tried to reboot but kept looping from the initial start up screen to the second screen with movement before the actual home screen. I have an insurance policy but want to retrieve my photos and videos of my late grandma and new nephew before I take it somewhere and perform a factory data reset or replace it completely. Many of the photos did not save to my SD card and when I plug it into a computer it does not connect unless it is fully on.
I purchased my LG G4 Aug. 2015. It worked almost perfectly until last night. A few nights ago I noticed that it would come on if I had it charging while off once it reached 5%. Last night, it turned off then tried to reboot but kept looping from the initial start up screen to the second screen with movement before the actual home screen. I have an insurance policy but want to retrieve my photos and videos of my late grandma and new nephew before I take it somewhere and perform a factory data reset or replace it completely. Many of the photos did not save to my SD card and when I plug it into a computer it does not connect unless it is fully on.
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